MandM Direct Reviews

MandM Direct has an overall rating of 4.5 based on 26 reviews. Customer feedback on MandM Direct is mixed.

4.5/5.0

26 reviews

5 Stars

20

4 Stars

0

3 Stars

5

2 Stars

1

1 Star

0

All MandM Direct Reviews (26)
juliaboniello2609
June 01, 2026
"I reached out to customer service kind..."
I reached out to customer service kind of expecting to wait a while, since I’d sent the message during a busy part of my day and was just checking emails between errands. But they actually got back to me really quickly, which was a nice surprise. Simple, but I appreciated it.
hello_michael399
May 27, 2026
"Better selection than I expected"
I was pleasantly surprised by how much there was to choose from on MandM Direct. There were loads of brands and sizes, and I managed to find bits for myself and the kids without having to search for ages. Really happy with it and I’ll definitely be checking back again.
annavillalpando5118
May 17, 2026
"Good prices, but still waiting for an apology"
The prices were good and the items were decent value, so I was happy enough with that side of things. But the experience wasn’t perfect, and I’m still expecting some kind of apology for the hassle.
martin_Albury81
May 15, 2026
"Delivery cost was reasonable"
I ordered a few bits from mandmdirect.ie and was pleasantly surprised by the shipping price. It was cheaper than I thought it would be, and there weren’t any annoying extra charges added at checkout. I’m happy enough with the whole thing and would definitely order again
JaniceDelozier_52
May 10, 2026
"Proper brands, no messing about"
I ordered a few things from MandM Direct because I thought the prices looked a bit ridiculous and wasn’t sure if everything would be genuine. But it all arrived with proper tags and packaging, and the trainers and hoodie looked completely legit to me.

Delivery was quick and everything matched what was shown on the site. I’ve used them a couple of times now and haven’t had anything dodgy, so I’d happily order from them again...
floy_Snider74
April 28, 2026
"Finally, a checkout that doesn’t waste my time"
I paid with PayPal and was done in no time. i hate when checkout drags on forever, so it was nice that this was quick and hassle-free.
angeline_Elliott76
April 18, 2026
"Ordered a few bits, but ended up sending..."
Ordered a few bits, but ended up sending one thing back and had to cough up for the return postage myself. Bit annoying, to be honest, feels a bit cheeky and kind of a crap setup. Definitely makes me think twice before ordering again.
irene-Perez
April 16, 2026
"They actually show up when they say they will"
I don’t usually put much faith in all the polished “reliable service” stuff companies like to say, but in this case they’ve been on time every time. Delivery showed up when they said it would, no drama, no hassle.
CLARK
April 15, 2026
"Quick, easy checkout"
Used mandmdirect.ie today and it was very straightforward. The basket updated without any fuss, the delivery options were easy to understand, and the payment went through first time with no messing about. I also got the confirmation email almost straight away. I had a quick look at their support info too, and it was basically along the lines of “you’ll get an email once it’s all confirmed,” which is exactly what happened. No complaints from me, just a handy site to use
ann-Williams
April 07, 2026
"Got my order from MandM Direct..."
Got my order from MandM Direct and it was all exactly what I’d chosen. The sizes, colours and items were right, no mix ups or anything. Always nice when you don’t have to chase stuff up or send anything back. I’d deffo use them again.
john-Odonnell
March 28, 2026
"Good packaging, but I felt a bit brushed off"
My order showed up in a sturdy bag and everything was packed neatly with no damage, so I’m happy about that. I did feel a little dismissed when I had a question before it arrived, which wasn’t great, but the packaging itself was really good. I’d probably still order again.
hello_julia802
March 27, 2026
"Site was okay, just a bit clunky"
I don’t know why, but the site felt a little clunky to use. Checkout worked in the end, it was just kinda slow.
sondraambres3512
February 27, 2026
"Pretty big discounts here"
I was happy with the prices here. I got a lot knocked off and it ended up being cheaper than anywhere else I checked.
hello_naomi341
February 18, 2026
"Got there in the end, I guess"
I had an issue with my order and wasn’t totally sure what was going on at first. I had to follow up a couple of times, which was a bit confusing, but they did eventually sort it out. Not amazing, but not bad either.
GRIGGS
February 10, 2026
"Sizing was about right for me"
I ordered my usual size and everything fit just right. I didn’t have to guess around or deal with sending anything back, which was nice. The trainers and hoodie both lined up well with the size guide, so I’m happy with it.
Shawn-watts
February 01, 2026
"Size exchange was ridiculously easy"
I needed to swap for a different size and, i was ready for it to be a whole dramatic saga. But nope, the exchange option was right there and there was no hassle at all. Got it sorted quickly, which felt like a minor miracle. Really happy with mandmdirect.ie.
heather_Romiro78
January 31, 2026
"Pretty impressed, honestly"
I ordered the trainers because the price was good, but I wasn’t expecting anything special. Then they turned up really quickly and fit just fine, so yeah, fair play, I’m actually happy with them
Evelyn-halliday
January 24, 2026
"Return was easy, I guess"
I was a little unsure at first, but the return ended up being easy enough. Got my refund quickly and didn’t really have any hassle.
grace.Binkley
January 20, 2026
"Delivery took longer than I expected"
I ordered from mandmdirect.ie and, to be fair, everything did turn up in the end. At first I thought it was taking way too long, well, maybe not way too long, but definitely longer than I expected. The tracking barely changed for a few days, so I was left wondering if the parcel was even moving.

The clothes were fine once they arrived and the parcel itself wasn’t damaged or anything. I guess my main issue was just the delivery updates, because the order was okay overall, actually better than I was starting to expect. Not a bad experience, just a bit frustrating if you’re waiting and don’t really know what’s going on.
Tammy-ware
January 16, 2026
"The tracking was great. I..."
The tracking was great. I could see my order moving the whole time, which was kind of reassuring... not that I was obsessively checking it or anything. It showed up right when it said it would, so yeah, no complaints there.

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